Are there any shipping instructions I should follow?

We recommend larger shipments to reduce the transportation carbon footprint. Some programs require a minimum shipment weight to earn TerraCycle Recycling Rewards, but you can still participate in the program without earning rewards. To find the minimum weight for your shipment, visit the program page and look for the rewards section.

The box you use should not be longer than 105cms, or bigger than 0.025 cubic metres overall, and should not be heavier than 20kgs.

For Zero Waste Boxes and Bags the following shipping restrictions apply:

1. Only send in items the box or bag accepts. Sending in items that fall outside the selected category causes contamination and the need for added separation, which increases costs. 
2. Do not send in household items that may be considered hazardous waste. These include items such as lithium-ion batteries, pressurised canisters, pesticides, oil-based paint or medical sharps, organics, broken glass, biomedical waste, soiled nappies, or expired medication. Do not send in anything sharp, flammable, reactive, corrosive, ignitable, radioactive, toxic, infectious, or pathogenic. 
3. Do not ship dripping packages. Please make sure all excess product has been removed before putting it in your Zero Waste Box or Bag. If you choose to rinse your items, please note that the system must be completely dry prior to shipping.

IMPORTANT: Please note the maximum box weight is 20 KG, to meet Australia Post shipping requirements.