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cs.anz

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Activity overview

Latest activity by cs.anz

  • cs.anz created an article,

    How can I contact Customer Support?

    You can contact our Customer Support team in a number of ways: Email You can send us an email:  General enquiries customersupport@terracycle.com.au  Online Form You can send us a message via our ...

    • cs.anz
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  • cs.anz commented,

    Hi Ros, Thanks for your interest in recycling. TerraCycle manages the recycling process on behalf of brands. All materials sent to TerraCycle for recycling are checked in at our Material Recovery F...

  • cs.anz created an article,

    I am a business and wish to order Zero Waste Boxes by purchase order

    It’s great to hear that you're interested in our Zero Waste Box solution! We are currently only able to process orders by purchase order/invoice if you order 10 or more boxes in one transaction. If...

    • cs.anz
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  • cs.anz created an article,

    Why was my shipment returned to me?

    Sometimes the delivery and the sender addresses get mixed up. You can circle the send to address or black out your return address on the label before resending. If the label is undamaged you can us...

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  • cs.anz created an article,

    Do TerraCycle points expire?

    TerraCycle points will expire and the TerraCycle account holding them will be closed if there is no activity in the account for a one year period. Activity in the account includes:  Downloading a ...

    • cs.anz
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  • cs.anz created an article,

    What are TerraCycle points?

    Through many of our free recycling programs you may be rewarded with TerraCycle points. These points are redeemable for a $0.01 per point cash payment to the non-profit organisation or school of yo...

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  • cs.anz created an article,

    Do I need to be in Australia to participate?

    To participate in our Australian free recycling programs and use our Zero Waste Box recycling solutions, you do need to be located in Australia, and/or be serviced by Australia Post.  We currently ...

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  • cs.anz created an article,

    How can I add a new school or non-profit to recieve TerraCycle points?

    TerraCycle points are credited to the accounts of private collectors and public drop-off point administrators as a reward for their collection efforts. The number of points given is determined by t...

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  • cs.anz created an article,

    Are there additional measures for the collection of Personal Protective Equipment (PPE)?

    We have a wide range of Personal Protective Equipment Zero Waste Boxes. Our most popular is the Safety Equipment and Protective Gear - Zero Waste Box which accepts masks, gloves and other forms of ...

    • cs.anz
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  • cs.anz created an article,

    What are the shipping guidelines for the Gillette Razor Recycling Program?

    Due to the nature of the items, it is required that all packages shipped through the Gillette Razor Free Recycling Program adhere to the following regulations: Recycling must be packed in a strong...

    • cs.anz
    • Updated
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