cs.anz
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Recent activity by cs.anz
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How can I contact the Customer Care team?
Please send us an email at customercare@terracycle.com.au
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How do I book a pickup for the Schwarzkopf Cares Hair Aerosol Free Recycling Program?
Are you ready to ship your hair aerosol containers to us for recycling through the Schwarzkopf Cares Hair Aerosol Free Recycling Program? Please ensure your aerosols are completely empty and have ...
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What is a Zero Waste Box?
Zero Waste Boxes are a complete and convenient solution which includes the shipping, processing and recycling of a particular type of waste that isn’t currently recycled through local council facil...
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How can I find my nearest public drop-off point?
You can find a drop-off point for all kinds of waste streams on our map. Select the program for which you would like to recycle, and enter your postcode to see an overview of all waste streams. Dro...
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What is the difference between public drop-off points and private individual collectors?
Public drop-off points These are communal collection points run by an administrator who collects waste for recycling. The locations are displayed on our map to allow communities to recycle together...
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How do I access shipping labels and send my rubbish?
Log in to your TerraCycle account and click “Profile” (this is under the person-shape icon) Select “Account Information” > “My programs" Find the program you need to ship rubbish for and select ...
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How can I update my account details?
Log in to your TerraCycle account and click “Profile” (this is under the person-shape icon) Select “Account Information” > “Basic Information" Select "Edit Your Profile” Once all information is...
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What are the shipping guidelines for the Gillette Razor Recycling Program?
Due to the nature of the items, it is required that all packages shipped through the Gillette Razor Free Recycling Program adhere to the following regulations: Items must be packed in a strong and...
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What is a public drop-off point and what does it involve?
A TerraCycle public drop-off point is a location where the community can access recycling solutions for hard-to-recycle rubbish through TerraCycle’s free recycling programs. By bringing communities...
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I'm registered as a private collector, but I want to set up a public drop-off point. What do I need to do?
To join, follow these steps: Log in to your account Visit the program page you want to become a public drop-off point for Make sure your location meets the requirements Click the 'Become a Drop-...
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